Last updated: May 25, 2026
1. Overview
Welcome to Heoxo. These Terms of Service (“Terms”) govern your access to and use of the Heoxo website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Eligibility
You must be at least 18 years old to use our services. By using our website, you represent and warrant that you are at least 18 years of age and have the legal authority to enter into binding agreements.
3. Account Registration
To access certain features of our website, you may be required to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately if you suspect unauthorized access to your account
4. Products and Pricing
- Product Descriptions: We make every effort to display our products as accurately as possible. However, we do not guarantee that the colors, dimensions, or other details shown on the website are entirely accurate.
- Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.
- Errors: In the event of a pricing or typographical error, we reserve the right to cancel orders placed at the incorrect price.
5. Orders and Payment
- Order Acceptance: Receipt of an order confirmation does not mean that your order has been accepted. We reserve the right to accept or decline any order at our sole discretion.
- Payment: Payment must be made in full at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout.
- Fraud Prevention: We may cancel or refuse orders if we suspect fraud or unauthorized transactions.
6. Shipping and Delivery
Shipping is governed by our Shipping Policy. Delivery times are estimates and not guaranteed. Heoxo is not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.
7. Returns and Refunds
Returns and refunds are governed by our Refund and Returns Policy. Please review this policy for details on eligibility, timeframes, and procedures.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Heoxo or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
9. Prohibited Uses
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems or data
- Use automated systems (bots, scrapers) to access our website without permission
- Interfere with the proper functioning of the website
- Transmit any harmful code or malware
10. Limitation of Liability
To the fullest extent permitted by law, Heoxo and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from your use of our website or products.
11. Disclaimer of Warranties
Our website and products are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
12. Indemnification
You agree to indemnify, defend, and hold harmless Heoxo and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) arising out of or related to your use of our services or violation of these Terms.
13. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content or practices of these third parties. You access these links at your own risk and should review their terms and policies.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Heoxo operates, without regard to conflict of law principles. Any disputes shall be resolved in the courts of that jurisdiction.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
16. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
